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Q: What languages do you speak?
A: We speak English, French and German. You select your language when you call.

Q: What countries do you cover?
A: We accept calls from any country. We have dedicated telephone numbers in Belgium, France, Luxembourg, Switzerland and United Kingdom (UK)


Q; How does your billing system work / how much does it cost?
A: The rate of our service is €1.49 per minute. We will take your credit card details at the beginning of the call. Billing starts...more billing

Q: How does the service work?
A: Step 1
Complete the support request form or call out hotline and leave us a message. Don't forget to mention your name and telephone number.
An expert will call you back at the time you requested.. ...more service

All FAQs

Please fill in the form below. An expert
will call you back to solve your computer problem.

Your name

Your telephone number (incl. prefix)

When shall we call you?

Problem description (optional)

Thank you
Your Sumox Computer Helpline Team

Virus / Spyware / Firewall
Printer / Camera / Mp3 Player etc
Microsoft Windows /Error Messages
Hardware / Software Installations
Data Backup and Recovery
Slow PC
Network Configuration

In order to prevent computer
problems a regular maintenance
is necessary. For € 29.99 a month
one of our operators will connect
to your PC every month to erase
viruses and spyware and to
update your anti-virus program.

Find out more about this innovative and fast-moving new business.

About Us

We are currently looking for tech savvy staff who can work in their own time. Follow the link below to learn more about the job.


Sumox has very strong partners - see who by clicking below.


We connect to your computer using highly secure methods. You are not required to install any software.

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Copyright © Sumox S.a.r.l | 57, Rue de Gasperich | L-1617 Luxembourg | Tel: (+352) 20 20 35 94 | info@sumox.com 
TVA: LU22360537 | RCS: B136201 | Auth: 119239 | Capital: 12500eur