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Q: What languages do you speak?
A: We speak English, French and German. You select your lanaguge when you call.

Q: What contries do you cover?
A: We accept calls from any country. We have dedicated telephone numbers in Belgium,France, Luxembourg, Switzerland and United Kingdom (UK)


Q; How does your billing system work / how much does it cost?
A: The rate of our service is €1.49 per minute. We will take your credit card details at the beginning of the call. Billing starts...more billing

Q: How does the service work?
A: Step 1
Complete the support request form or call out hotline and leave us a message. Don't forget to mention your name and telephone number.
An expert will call you back at the time you requested.. ...more service

All FAQs

Home > About Us

Sumox is an IT support and training business based in Luxembourg, that provides a new and innovative approach to IT support for private costumers. Sumox operates in Benelux, France, Switzerland and the United Kingdom.

With Sumox's cutting-edge “remote assistance” technology and their experienced solution engineers, Sumox is able to fix computer problems in a more effective and less time consuming manner than traditional computer support companies.

Sumox's unique billing system ensures 100% client satisfaction. Sumox only charges for the time spent by an engineer to fix a computer problem. If Sumox is unable to solve a computer problem, the customer will not be charged.

Find out more about this innovative and fast-moving new business.

About Us

We are currently looking for tech savvy staff who can work in their own time. Follow the link below to learn more about the job.


Sumox has very strong partners - see who below.


We connect to your computer using highly secure methods. You are not required to install any software.


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Copyright © Sumox S.a.r.l | 57, Rue de Gasperich | L-1617 Luxembourg | Tel: (+352) 20 20 35 94 | info@sumox.com